There’s no single magic formula for generating brilliant
ideas. But there is a magic formula for increasing the odds it will
happen. And the key is building a culture that stimulates people’s
intrinsic motivation in the work they’re doing. Without intrinsic
motivation, and a culture that supports it, it’s very difficult — near
impossible — to generate the essential creative breakthroughs that drive
a company forward.
So, how do you create conditions for intrinsic motivation to flourish in your company?
1: Find the right people. Do what
you can to maximize the odds of creative insights by finding people who
are passionate about the mission and goals of your organization. This,
of course, isn’t always easy to ascertain ahead of time, and it’s also
obviously critical to hire talented people as well. But there typically
are enough talented people in the pipeline to also select on passion.
Take a queue for the master football coach Bill Belichick, who is known
for selecting obscure, off the radar type football players and molding
them into champions. And one of his most essential selection criteria is
how meaningful football is to the player: How much they truly love the
game (as opposed to the accolades associated with playing the game.
2: Create a culture that enhances people’s attachment and passion in the work. Articulate
for your people how the work they’re doing has meaning. Even if a
programmer is just writing code, make sure she also knows the bigger
picture — how the code she’s writing is going to contribute to solving a
problem that she deeply cares about. And keep her updated on the
progress of the problem. Give her the whole picture. Make sure you give
people insight and access for understanding the greater good that their
individual efforts are contributing toward.
3: Create an evaluation and reward system that enhances intrinsic motivation. Make
sure you create a culture where people receive constructive, frequent,
honest feedback about their efforts. To sustain creativity and intrinsic
motivation, people need to know that the dedication that they put into
creating their ideas will be met with an equal level of fairness and
dedication in the way they are evaluated and rewarded. Find a fair and
transparent way to create rewards that honor truly creative work, and be
open to changing your evaluation system based on feedback and
experience, just as you are asking your employees to do with their own
creative ideas.
In the end, the real brilliance isn’t in finding that
once-in-a-lifetime star; rather, it’s in creating the conditions and
practices in your company to increase the odds of success and creative
breakthroughs happening from everyone involved.
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